Mac Games and More The Blog

Geeksugar was right about new iMacs. Get one! (Oh, and while you’re at it, can you please get me one, too? Thanks.)

Wonder what the Mac versus PC ads were like across the giant pond? (If you ARE across the pond, that is.) Well, wonder no more.

Watch the ads from the UK

Quick heads up that this week’s picks are up now here: mac games. Hope you enjoy them.

I forgot to add one more thing. It’s a new free online game called BLockoban, which is a twist on the game of Sokoban.

Check it out here

Yes, yes. I know I’ve written about Warblade already, but it got updated and is soooo soooo soooo fun. Did I mention it’s really fun? You can now save where you left off.

Download it now

More about Warblade

Geeksugar’s tipster has revealed that new (faster and pimped) iMacs are coming. Hope so. I really want one.

What more to say? Check it out at Computer Choppers.

[via]

Check them out here: mac games

Hope you like ‘em.

From consumerist:

“A tech support supervisor, from what we figure to be Apple, has stepped forward to break down some behind-the-scenes workings with his underlings who sometimes make both his and consumer’s lives difficult. For instance, one of the reasons you might be on hold so long is agents using fake work codes to avoid taking calls. Also, we know that metrics rule the call centers, but, in one of the confessions, he talks about how not only is it important to not go over your average handle time, you also can’t go too far under. Just strive to be perfectly average, and you’ll go far…

“I am a tech support supervisor for a very well known computer company. (If you must know, this company is notoriously secretive. I think that’s a big enough clue.) I felt the need to respond to the “7 Confessions Of A Verizon DSL Tech Support Rep” article you ran with some insights of my own.

I also started near the beginning of a new call center that was supporting three different product lines for said computer company. Customer service was stressed over and over and over again. I’ve been with the call center for about 5 months, but I’ve worked in other non-call center positions with the company since 2002. I thought someone needed to shed light on the fact that the seven confessions are not the exception to the rule — they ARE the rule in most cases when it comes to tech support call centers.

This particular call center is all “Tier” (or Level) one support. Within this center, we have Quality Assurance to monitor the agent calls in-house. If necessary, these Tier 1 agents escalate difficult calls to Tier 2 — which can be anywhere in the world. It will almost never be the same person twice.

You’re not going to speak to someone’s actual supervisor
There is a specific, direct queue line to “Supervisor Requests” for our agents. I don’t know why most people think they will actually speak to the support agent’s actual supervisor. We’re too…”

Full article

From arstechnica:

“Apple’s approach to security can be a little bewildering at times. It’s a well-trumpeted aspect of the OS, marketed in detail on the website. Mac OS X has integrated smartcard support and Apple has certified the OS under the Common Criteria guidelines; a section of Apple’s developer site is devoted to the subject of security.

The phrase “security through obscurity” gets…”

Read full article

OMG You need one of these:

Watch the video

Picks are up here: mac games

Something I missed that’s new is:

Tradewinds Legends is a strategy game where you must build a flotilla of ships armed with weaponry, both man-made and magic. Sail into the sky to discover new ports and engage in aerial combat with other magical sky ships. Check it out.

Download it now

iLEVL attaches magically to your iMac’s built-in magnet to be used as a holder to put paper to the side of your screen to easily access text copy. Simple and indispensable. An iLEVL to be used with Macbook and Apple’s cinema displays is envisioned for the near future. See how it works in the video on the site.

Get one here

Mac games and picks are up. Check ‘em out.

From the developer who brought you the excellent game, Kudos (download), comes another one to get your friends to wonder where the heck you are. (Why? Because you’re busy playing Kudos Rock Legend!)

With KRL you are a struggling rock singer who puts together their own band, and tries to achieve fame and fortune, from humble beginnings as a starving garage-band. Pick your band-members, choose the band name, write the songs, play the gigs, etc.

Rock Legend is a turn-based game. Each turn of the game represents a single day, and it’s up to you to decide how the band spends their time. Some of the activities you will need to spend time on include songwriting, rehearsals, auditions, publicity events, practicing individual instruments, and of course, recording your latest album.

If you work the band too hard, arrange poorly-attended gigs, and don’t provide your band with the lifestyle they expect, you will have resignations on your hands. Running a successful band is part financial management, part people-management, and part creative struggle.

Will you survive?

Download Kudos Rock Legend

Another Mac Documentary! Don’t miss this if you’re in Wisconsin on April 6, where it will premiere. Check out the movie trailer here.

More info about it